Reference

Your Data Rules at apel123

DANA, OVO, GoPay and QRIS wallet records, login checks, and lobby choices are covered in this Privacy Policy before you open your account.

Account data explainedDANA and QRIS recordsCookie choices09:00–23:00 WIB privacy help
apel123 Your Data Rules at apel123
CONTACT ROUTES

Reach Us About Privacy Requests

Privacy questions need a clear route, so we keep separate contact steps for data access, correction, cookie choices, and account security checks.

Live chat Use live chat from the footer after login if your request involves session history…
WhatsApp help Our WhatsApp privacy queue is open 09:00–23:00 WIB for account-data questions.
Email privacy desk For correction, access, or deletion requests, email privacy@apel123.
ACCOUNT SAFETY

Privacy Controls Around Your Account

Our Privacy Policy is built around the account steps you actually use: opening a profile, logging in, choosing a wallet rail, entering the lobby, and contacting support.

Account opening

When you open an account, we collect the details needed to create your profile, contact you, and prevent duplicate access. We keep sign-in records so account changes can be traced later.

Wallet records

DANA, OVO, GoPay and QRIS transactions create references we use to match your wallet activity to your account. We keep receipt IDs and timing, not your wallet password or PIN.

Cookie choices

Cookies help us remember your session, language preference, and recent lobby path on the same phone. You can clear browser cookies in your device settings, then log in again to refresh access.

Device checks

We record device type, browser, IP range, and login time when you enter the account area. If a new device appears, support may ask extra questions before discussing private records.

Lobby activity

We may store which areas you opened, such as Dragon Tiger, Crash Games or Bingo, to answer balance and session questions. This record helps support trace an issue without seeing unrelated messages.

Data requests

You can ask to view, correct, or delete account data by live chat, WhatsApp, or email. We first confirm account ownership, then explain what can be changed under local law.

Privacy Answers Before Opening Account

These answers focus on how we handle your data under this Privacy Policy, not on general lobby content. Read them before you create an account, or return here when you need a record corrected. For requests tied to your own account, contact us through a logged-in path whenever possible so we can verify you safely.

We collect the details needed to create and protect your account, including contact data, account ID, login time, device type, and wallet references if you use DANA, OVO, GoPay or QRIS.

We keep wallet references so we can match a transaction to your account, trace timing, and answer payment record questions. We store receipt details and status, not your wallet PIN or password.

Yes. Contact live chat, WhatsApp, or [email protected] with your account ID and the detail you want corrected. We confirm ownership first, then update records when the request fits local law.

Cookies help keep your session active, remember language choice, and recognise a recent device. You can clear them through your browser settings, then log in again to create a fresh session.

Only team roles that need the record for account security, correction, or support can access identity-check data. We limit access by role and keep activity logs for changes made to your profile.

We keep records for as long as needed to manage your account, answer disputes, protect access, and meet local-law duties. When a record is no longer needed, we remove or reduce it.

Use logged-in live chat for quick checks, WhatsApp from 09:00–23:00 WIB for account-data questions, or [email protected] for written requests. Include your account ID, not your wallet PIN.